Will I need to pay customs duties or import fees?

Customs duties or import fees may apply depending on your destination and local requirements.

If a carrier or customs authority requests an additional payment to release your package, please contact us at contact@pawfecthouse.com with your order number and a copy of the payment notice before paying.

We’ll verify the charge and explain the next steps. We’ll cover verified customs duties or import fees required to receive your order. If you’ve already paid, please send us the receipt so we can arrange reimbursement.

This coverage does not include currency conversion fees or other charges imposed by your bank or payment provider.