Why was my order shipped separately?

Our warehouses are located in different locations in the US, UK, China, and Canada. Moreover, our stock is spread out over multiple fulfillment centers in order for them to get to you faster. This means orders containing multiple items may be shipped individually. 

You may receive one item before the next. So don't panic if you don't receive all of your items at once. 

You can check the remaining item(s) status here: https://pawfecthouse.com/pages/tracking-order.