Why was I billed an international fee for my recent transaction?

Modified on Sun, 11 Aug at 6:51 PM

Receiving an unexpected international fee for a recent transaction can be confusing and we are extremely sorry about that. 


Because we are an international company, therefore, depending on the bank setting, a small fee (usually under $5 USD) will be deducted from your account. 


Please don't worry, please kindly contact us with a screenshot of that international fee (showing clearly the vendor name and charge amount) so we can check and assist you further. 


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